CIS 336 IT Support for Virtual Teams

Strayer CIS 336 Enterprise Architecture, Assignment 3: IT Support for Virtual Teams, Graded A, 6 pages, 904 words.
Global organizations have branches that are located in multiple countries. Some of these organizations develop software and take advantage of the global talent pool of software developers while others have global technical support teams, customer service, and so on. Virtual teams are created when two or more people work together from different locations, organizations, times zone, and / or time shifts. Global organizations use virtual teams in order to provide global support, reduce travel costs, reduce training costs, and take advantage of local cultural knowledge that may impact the organization’s operations.

Write a two to three (2-3) page paper in which you:
1. Examine five (5) issues that the IT department is likely to face when it comes to supporting virtual teams.
2. Create an architectural diagram that shows how the virtual teams would collaborate and access common repositories for documents, software, development, and testing facilities. Use Visio or an equivalent such as Dia. Note: The graphically depicted solution is not included in the required page length.
3. Describe five (5) advantages and five (5) disadvantages of using virtual teams for the organizations described in the scenario.
4. Describe challenges imposed by:
a. IT / IS national standards and propose how they could be handled or resolved.
b. protocols and propose how they could be handled or resolved.
c. procedures on virtual teams and propose how they could be handled or resolved.
5. Compare and contrast virtual teams and traditional teams with respect to communications, technology use, and team diversity.
6. Use at least three (3) quality resources in this assignment.

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Discussion one:

Examine the Sarbanes–Oxley Act (SOX). In your opinion, determine whether
SOX has been able to achieve what it was intended to do and if it has reduced
the unethical business practices that led to its enactment. Provide two examples
to support your reasoning.

Sarbanes—Oxley Act (SOX) has not been able to achieve what it was intended to do in reducing the unethical business practices that led to its enactment. Short-term market greed; cultural features and pressures (driven by excessive executive compensation) continue to influence many executives to commit fraud. Fundamentally, fmancial reporting fraud stems from management and a lack of ethical conduct, which SOX cannot correct. As a result, fraud is not so much due to inadequate controls as it is to executives who override controls when pressured to show earnings, those are forces that are not amenable to regulation. For example, Beam Stearns invested in the sub-prime mortgage market from 2003 after the US government had begun to deregulate derivative trading. The business collapsed as more people started to be unable to meet mortgage obligations. SOX require audit committees to establish procedures for receiving whistle blower complaints regarding auditing, accounting, and internal control irregularities. Also, SOX is to provide for the confidential and anonymous treatment of employee concerns with respect to such matters. However, internal auditors and other employees have been known to suffer career damage for bringing fraud to file the surface, especially fraud by top performers and executives. Because the problems that led to SOX related directly to shortcomings in the areas of courage, competence, and integrity cannot be legislated. For this reason, SOX might not be able to achieve its intended results successfully or eliminate threats to whistleblowers. The following numbers suggest that SOX and the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act are not effective (McMillian, 2012):
• In 2009, only 4% of whistle-blowers experienced physical attacks on their
property, versus an increase of 31% in 2011.
• Despite, over the past five years, whistle-blowing has only risen by 12%,
retaliation has risen by 83%. Such an increase could drive down future
reporting rates.
• In 2011, for the first time in the history of the National Business Ethics
Survey, managers are not more likely to experience retaliation than nonmanagement
employees. The biggest jump in retaliation of all employee levels
occurred among senior management.

Discussion two:

Evaluate the concepts and techniques covered by ITIL. Select the concept that you believe to be the most critical for any business and support your position. How does CO BIT and ITIL work together? mL, is a set of concepts for managing information technology infrastructure, development, and operations. mL is eight sets of management procedures such as service delivery, support and management. ICT management, software, security and application management and business perspective. These work well with CO BIT which is a IT governance framework that provides the necessary internal controls and regulatory compliance for IT. Together they create two important elements of governance frameworks that have been developed to define responsibility for control decisions.

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