Strayer CIS 109 Introduction to Management Information Systems
Case Study 2: Collaboration Systems at Isuzu Australia Limited
Due Week 7 and worth 140 points, Paper is 5 pages 747 words
Read the case study in Chapter 12 titled “Collaboration Systems at Isuzu Australia Limited”.
Write a two to three page paper in which you:
1. Summarize the main reasons that prompted Isuzu Australia Limited (IAL) to use collaboration technologies.
2. Identify the platform that Isuzu Australia Limited chose as an online portal and content management system, and describe the main reasons why IAL choose such a specific platform.
3. Discuss the significant attributes of a wiki, and describe the overall manner in which IAL uses wikis for its internal collaboration.
4. Speculate on the main challenges that Isuzu Australia Limited could face when implementing groupware, and suggest one step that Isuzu Australia Limited could take in order to mitigate the challenges in question.
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Identify the key factors that companies should consider when decidine whether
to buy or to build their own information systems. Explain your rationale.
Companies should follow the systems development life cycle (SDLC) when
determining what kind of information systems could best suit their organization.
During Phase 1, a feasibility study will help you identify whether to buy or build your
own information system. Economic, technical, operational, and legal feasibility will
help assist in detecting systems costs, technology needed, how the system will work,
whether the system can be completed in a timely manner, and whether the system will
cause legal issues. After Phase 2 analyzes alternatives, Phase 3 can help choose the
best system that will offer the highest payoff for that organization. The design phase
helps weed out all specifications. At this time, a company should have an idea of cost
related expenses and what type of system that they require. This will assist them in
determining whether to purchase or build an information system.
Select one type of the four enterprise systems (i.e. supply chain management,
customer relationship management, knowledge management systems, and
enterprise resource planning), and speculate on the main issues that companies may
encounter when implementing the type of enterprise system that you have selected.
Next, suggest two or three general techniques that companies could use in
order to mitigate the issues in question.
Companies may encounter issues when implementing a supply chain
management system. Some of the issues that may arise are: Where should
manufacturing facilities will be placed, when should an order be placed, how much
should be ordered, what should be produced, how much should be produced, and
which transportation systems will reduce costs and expedite the delivery process. In
order to mitigate these issues, a company can implement different options. “hosting
services are now available for SCM systems; this trend is called “software as a
service” (Bidgoli, 2014, p. 217). Companies can also utilize electronic data
interchange and internet enabled SCM’s. These systems can help with purchasing and
procurement, inventory management, transportation, order processing, • customer
service, and production scheduling.